Account & Data Management
Request Account & Data Deletion
In compliance with our Privacy Policy and Google Play User Data policies, Waitinger gives you full control to request the permanent deletion of your diner or partner account and all associated personal data.
Diners can delete instantly in the Waitinger app: open the Profile tab, scroll down, tap Delete Account and enter your password. Use the form below if you cannot use the app, or for a partner account.
Data That Will Be Permanently Deleted
- Profile information (Username, email address, phone number, name) and profile photo.
- Authentication credentials, session tokens and push notification tokens.
- Your Waitinger Coins balance and wallet balance.
- Claimed discount vouchers and reward codes.
- Saved delivery addresses.
- Your name on reviews and prize records, which are changed to a neutral name.
Statutory Retention & Turnaround
- Processing Turnaround: Deleting in the app is instant. Requests sent here or by email are acknowledged within 48 hours and processed within 30 days.
- Records Kept Without Your Name: Past orders, payments and venue bookings are kept, without your name, for as long as GST, tax, accounting and dispute rules require.
- Permanent Removal: Once deleted, your account cannot be recovered.
Direct Email Request
Prefer to email us directly?
You can send an account deletion request directly to our official support desk at support@waitinger.com. Our team will verify and execute your request.
Official Support & Grievance Contact: support@waitinger.com
Waitinger Technologies • Bhubaneswar, Odisha, India